|STS TELECOM.com has created this privacy statement in
order to demonstrate our firm commitment to privacy. The following discloses
the information gathering and dissemination practices for this Web site:
STS TELECOM is the sole owner of the information collected on STSTELECOM.com.
STS TELECOM collects information from our users at several different points
on our Web site.
We request information from the user on our order form. A user must
provide contact information (such as name, email, and shipping address)
and financial information (such as credit card number, expiration date).
This information is used for billing purposes and to fill customerís orders.
If we have trouble processing an order, the information is used to contact
We store information that we collect through cookies, log files, clear
gifs, and/or third parties to create a profile of our users. A profile
is stored information that we keep on individual users that details their
viewing preferences. Consequently, collected information is tied to the
users personally identifiable information to provide offers and improve
the content of the site for the user. This profile is used to tailor a
userís visit to our Web site, and to direct pertinent marketing promotions
to them. We do not share your profile with other third parties.
Like most standard Web site servers we use log files. This includes
internet protocol (IP) addresses, browser type, internet service provider
(ISP), referring/exit pages, platform type, date/time stamp, and number
of clicks to analyze trends, administer the site, track userís movement
in the aggregate, and gather broad demographic information for aggregate
use. IP addresses, etc. are not linked to personally identifiable information.
Communications from the Site
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address. Out of respect for our users
privacy we provide a way to opt-out of these communications.
On rare occasions it is necessary to send out a strictly service related
announcement. For instance, if our service is temporarily suspended for
maintenance we might send users an email. Generally, users may not opt-out
of these communications, though they can deactivate their account. However,
these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services
and in regards to issues relating to their account we reply via email or
phone, in accordance with the users wishes.
Though we make every effort to preserve user privacy, we may need to
disclose personal information when required by law wherein we have a good-faith
belief that such action is necessary to comply with a current judicial
proceeding, a court order or legal process served on our Web site.
In the event STS TELECOM goes through a business transition, such as
a merger, being acquired by another company, or selling a portion of its
assets, usersí personal information will, in most instances, be part of
the assets transferred.
Users who no longer wish to receive our newsletter and promotional communications
may opt-out of receiving these communications by replying to unsubscribe
in the subject line in the email or email us at firstname.lastname@example.org
Users of our site are always notified when their information is being
collected by any outside parties. We do this so our users can make an informed
choice as to whether or not they should proceed with services that require
an outside party.
This Web site contains links to other sites. Please be aware that we,
STS TELECOM, are not responsible for the privacy practices of such other
sites. We encourage our users to be aware when they leave our site and
to read the privacy statements of each and every Web site that collects
personally identifiable information. This privacy statement applies solely
to information collected by this Web site.
From time-to-time our site requests information from users via surveys
or contests. Participation in these surveys or contests is completely voluntary
and the user therefore has a choice whether or not to disclose this information.
The requested information typically includes contact information (such
as name and shipping address), and demographic information (such as zip
code). Survey information will be used for purposes of monitoring or improving
the use and satisfaction of this site. Usersí personally identifiable information
is not shared with third parties unless we give prior notice and choice.
If a user elects to use our referral service for informing a friend
about our services, we ask them for the friendís name and address and phone
number. STS TELECOM will automatically contact the friend inviting them
to review our services. STS TELECOM stores this information for the sole
purpose of contacting your referrals and tracking the success of our referral
program. The friend may contact STS TELECOM at email@example.com to
request the removal of this information from our database.
This Web site takes every precaution to protect our usersí information.
When users submit sensitive information via the Web site, their information
is protected both online and off-line.
When our registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number), that information
is encrypted and is protected with the best encryption software in the
industry - SSL. While on a secure page, such as our order form, the lock
icon on the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open, when
users are just Ďsurfingí.
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information off-line.
All of our usersí information, not just the sensitive information mentioned
above, is restricted in our offices. Only employees who need the information
to perform a specific job (for example, our billing clerk or a customer
service representative) are granted access to personally identifiable information.
Our employees must use password-protected screen-savers when they leave
their desk. When they return, they must re-enter their password to re-gain
access to user information. Furthermore, ALL employees are kept up-to-date
on our security and privacy practices. Every quarter, as well as any time
new policies are added, our employees are notified and/or reminded about
the importance we place on privacy, and what they can do to ensure our
usersí information is protected. Finally, the servers that store personally
identifiable information are in a secure environment, behind a locked cage
in a locked facility.
If users have any questions about the security at our Web site, users
can send an email to firstname.lastname@example.org
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users
it is necessary for us to supplement the information we receive with information
from 3rd party sources.
For example, to determine if users qualify for our services, we use
their name and social security number to request a credit report. Once
we determine a userís credit-worthiness, this document is destroyed.
Correcting/Updating/Deleting/Deactivating Personal Information
If a userís personally identifiable information changes (such as zip
code, phone, email or postal address), or if a user no longer desires our
service, we provide a way to correct, update or delete/deactivate usersí
personally identifiable information. This can usually be done by emailing
our Customer Support at email@example.com or contact us by telephone
or postal mail at the contact information listed below.
Notification of Changes
to this privacy statement, the homepage, and other places we deem appropriate
so our users are always aware of what information we collect, how we use
it, and under what circumstances, if any, we disclose it.
If, however, we are going to use usersí personally identifiable information
in a manner different from that stated at the time of collection we will
notify users via mail and by posting a notice on our Web site for 30 days.
please contact us at:
Postal Address: P.O. Box 822270 Pembroke Pines, FL 33082
Thank you for choosing STS TELECOM.com